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Customer Success Manager

  • Posted by Bond Consultancy
  • 2023-11-22 11:32:05
  • Harrow London
  • £30,000.00 - 40,000.00 / Year
Expired on January, 06 2024

We are seeking a passionate and results-driven Customer Success Manager to join our team. The successful candidate will play a pivotal role in ensuring the satisfaction and success of our valued customers. If you are a proactive problem solver with a customer-centric mindset, we want to hear from you!


Serve as the main point of contact for assigned customers, building strong and lasting relationships.

Understand customers' business needs and goals to provide tailored solutions and support.

Collaborate with cross-functional teams to ensure timely resolution of customer issues.

Conduct regular check-ins with customers to gather feedback and identify areas for improvement.

Advocate for customer needs internally to drive product enhancements and improvements.


Bachelor's degree in Business, Marketing, or a related field.

Years of experience in customer success, account management, or a related role.

Proven track record of meeting or exceeding customer satisfaction goals.

Excellent communication and interpersonal skills.

Key Skills:

Strong problem-solving abilities and a proactive approach to addressing customer needs.

Ability to manage multiple customer accounts and priorities simultaneously.

Preferred Qualifications:

Experience working in IT or Customer facing companies.

Full time
£ 30,000.00 - 40,000.00 / Year
Contact Name:
Bond Consultancy

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